Submit a query β Ahsan Mahmood
Open a two-way thread about a project, a package or a piece of work. You read the reply here, in the same conversation, rather than waiting on an email.
- Open source, a talk, or building together.
- On this site or one of the products.
- Anything that does not fit the rest.
- A role, a contract, or fractional time.
- Say so in the message and I will route it.
- Work you want scoped and quoted.
- Something I published is not behaving.
Continuing an existing one keeps the context with it. See them.
Attachments are switched off on this deployment, so the control is absent rather than decorative.
What do you need?
Three fields. The category only decides how fast I get to it, so pick the nearest one and move on β I would rather have the message than the perfect label.
At least ten characters. Versions and exact error text save us a round trip.
- Ready for another query.
- Remove
Specific beats polite. This is what you will scan for in six weeks.
- Open the thread
- Opening the threadβ¦
- Uploadingβ¦
- My existing threads
- Submit a query
Open a thread, not a ticket.
This is the same conversation on both sides. You write, I answer in the thread, and you answer back in the same place β no reference number, no "do not reply to this address", and no thread that quietly ends because somebody's mail client won.
Sometimes that answer is "I need to read your code first, give me until Thursday" β but it arrives, because going quiet is the thing that actually wastes your week.
- A first answer inside one business day
What happens after you press it
If it affects other people it belongs somewhere public, and I will say so in the thread and link it rather than fixing it silently for you alone.
A bug in something published usually becomes an issue
Answered is not closed. You can come back to it a month later and the whole exchange is still there, in order.
- The thread stays open until you close it
There is one person here. Nothing auto-replies, nothing assigns you a priority you cannot see, and the category you picked does not send you anywhere I am not.
- It is read, not triaged by a robot
You already have one open. Close it and I will still see it, or move to a plan that allows more β the limit is about keeping the queue answerable, not about the message.
This plan allows one open thread at a time.
- See what the plans allow
- Your open thread
Ask a question
Asking for a feature instead?
A thread reaches me; the request board reaches everyone. If what you want is a change to one of the products, the board is the honest route β other people vote on it, and I build in that order rather than by who wrote most recently.
- My threads
- All my threads
- Open another
That thread is live.
- Thread
- Where the reply appears
In the thread itself, and in the list under My queries with an unread marker on it.
Your name and email address, which I need anyway to answer. Nothing is sold, shared or mailed to you unprompted.
- Sign in first
- Sign in with Google
A thread belongs to somebody, so it needs to know who you are.
Google is the only sign-in this site has β no password to invent, none to forget. It exists so the reply has a home you can come back to, and so nobody else can read your thread.
- Other ways to reach me
- Prefer not to sign in?
The contact page lists an email address and a WhatsApp number that need no account at all.
- What signing in shares
- Who can read a thread
You and me. Not other visitors, and not anyone signed in as somebody else.
https://aoneahsan.com/submit-query